This page specifies the requirements for artwork submitted to us, such as (but not limited to) logos, drawings and photographs:

1)  You should always have full copyright to the artwork or photographs you submit to us.  Twin
     Oaks Imaging assumes that the customer has permission to use all designs requested to be
     engraved or imprinted on products made by Twin Oaks Imaging. The customer assumes any
     liability resulting from actions against us for patent or copyright infringements.

2)  Files must be PC compatible.

3)  Vector file formats accepted are:
     .cdr (Preferred format - we use Corel Draw version 12 and X3)
     .ai
     .eps

4)  Bitmap file formats accepted are:  (Also applies to Photo Mugs)
     .bmp
     .jpg
     .tif

5)  For best engraving and sublimation, Bitmap artwork should be at least 300-600 DPI and at
      the size to be engraved or imprinted. The finished product cannot be larger than the artwork
      you submit - only smaller.

6)  Artwork for vinyl signs needs to be in a vector format.
     .cdr
     .ai
     .eps

7)  Sending artwork to us
     Attach your artwork/photo to this e-mail address.  Please include your name, phone number
     and order number if applicable. Do not mail an original (i.e. irreplaceable!) photo to us - have
     a copy made.  Twin Oaks Imaging is not responsible for lost or damaged photographs sent to
     us.

     Mail your artwork, photograph, floppy disk (formatted for a pc) or CD to:
          Twin Oaks Imaging, LLC
          3650 County Road R
          Plover, WI 54467
          E-mail address:  service1@twinoaks.biz

8)  If we have any questions or problems opening your artwork, we will contact you.
 

Definitions

Bitmap - A bitmap image is made up of dots or pixels.  The number of pixels in the image determines the resolution of the image. If a bitmap image is enlarged, it tends to look worse.  Bitmap images should be at least 300 DPI.  The image to be engraved cannot be larger than the bitmap itself. 600 DPI is preferred for best results.

Vector - A vector image is made up of nodes or lines and can be made any size without losing its quality. This is our preferred format.

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Twin Oaks Imaging
Plover, WI
715-344-1538
Toll free: 1-877-537-9444